Delete it in the app
- Open AlloParlo and go to the Settings tab.
- Under Account, tap Delete my account.
- Confirm by tapping Delete.
Your account is deleted immediately and you are signed out. This cannot be undone.
Request deletion by email
If you cannot open the app or no longer have it installed, send an email to jasminddigital@gmail.com with the subject "Delete my account", from the email address you signed up with. We may ask you to confirm that the account is yours. We delete the account within 30 days and confirm by email once it is done.
What is deleted
Deleting your account permanently removes:
- your account and sign-in details, including your email address;
- your profile and settings: languages, call time, time zone and your "About you" text;
- every call, including its full transcript;
- all call summaries, grammar corrections and recurring-mistake history;
- all vocabulary and flashcards;
- everything your conversation partner remembers about you;
- your device's notification token, which stops reminders.
AlloParlo does not store audio recordings of your calls, so there are none to delete.
What may be kept for a short time
- Crash and error reports held by our error-monitoring provider, Sentry. They are tied to an account ID that no longer points to anyone once your account is gone, and they are deleted automatically within 90 days.
- Content already processed by Google's AI services during your calls, which Google may keep for a limited time under its own terms. See the privacy policy.
- Database backups, where they exist, which are overwritten within 30 days.
Deleting only some of your data
You do not have to delete your whole account to remove what your partner remembers. In the app, open the Memory tab to edit or delete individual facts and your "About you" text. To have other specific data removed, write to jasminddigital@gmail.com.